Terms of Service

We provide air conditioning repair, installation and maintenance services, including AC Care Plans, for homes and businesses in Metro Manila and nearby areas. The services, schedules and prices on our website may change without notice.

Please use our website only for lawful purposes. You must not misuse it, for example by sending false information, interfering with its security or trying to access it in ways we don’t allow.

We try to keep the information on our website accurate and up to date, but we can’t guarantee that it is always complete, current or error-free, or that the website will always be available.

Sending an inquiry or booking request through our website does not by itself create a binding agreement. A booking is confirmed only once we confirm it with you. Some services may need a site visit or inspection before we can give a final quote.

Please give us accurate and complete information. If the details you provide are wrong or incomplete, we may need to reschedule, change the scope of work or adjust the price.

Prices are in Philippine pesos. Applicable VAT may be added for corporate clients. Quotes are based on the information available at the time and may change if the actual site conditions or the work needed turn out to be different. We will tell you about any change before doing additional work.

Payment methods and terms are shown when you book or in your quote. Online card payments are handled by our payment partner, and we don’t collect or store your card details on our website.

When you subscribe to an AC Care Plan, you agree that:

• The subscription is valid for one (1) year from its activation date.
• It covers preventive maintenance services only, for the number of visits included in your plan.
• Replacement parts, refrigerant, electrical repairs and major corrective works are not included and will be quoted separately.
• Requests to change a scheduled visit must be made at least three (3) to five (5) days before the appointment.
• Subscriber benefits and promotions may change and are subject to availability.

Cancellations, refunds and unused visits are handled according to your plan and our policies at the time of booking. If you have questions, please contact us before subscribing.

To help us do the job safely and well, please:

• Give our technicians safe and reasonable access to the units and work areas at the scheduled time
• Get any permission needed from your building administration, landlord or homeowners’ association
• Tell us about any known issues, hazards or special requirements before the visit
• Have an adult present while we work

Units, parts and equipment are covered by their manufacturers’ warranties, where applicable. Any warranty on our workmanship will be stated in your quote, service report or agreement. Warranties don’t cover damage caused by misuse, accidents, power problems, natural events or work done by others.

To the extent allowed by law, Coldaireph is not liable for indirect or consequential losses, or for delays or failures caused by events beyond our reasonable control, such as bad weather, power interruptions or unavailable parts. Nothing in these terms limits any rights you have under Philippine consumer protection laws.

Our website uses or links to services provided by others, such as maps, online scheduling, payment pages and social media. We are not responsible for their content or practices, and your use of them is subject to their own terms.

The content of our website, including text, photos, logos and design, belongs to Coldaireph or its licensors. You may not copy or use it for commercial purposes without our written permission. The names and logos of our clients and partners belong to their respective owners.

We handle your personal data in line with the Data Privacy Act of 2012. For details, please read our Privacy Policy.

We may update these terms from time to time. The latest version will always be on this page, with the date it was last updated. If you keep using our website or services after an update, you accept the updated terms.

These terms are governed by the laws of the Republic of the Philippines.

For questions about these terms or our services, please contact us: